Touch panel / digitiser: detects touch input. It may be faulty even when the displayed image still looks normal.

LCD/TFT display: produces the image beneath the touch layer. Cracks, lines, dark patches or image loss may require separate display work.

We confirm the required repair after inspecting the screen. Replacing a touch layer alone does not repair a damaged LCD/TFT display.

System: UConnect 8.4N / RB5, subject to screen identification.

• Chrysler 300 / 300C — listing reference 2012–2014.
• Dodge Journey — listing reference 2012–2015.
• Fiat Freemont — listing reference 2013–2015.

Model year alone does not confirm compatibility. Send a clear front-screen photo, vehicle details and part-number label where available before booking or shipping.

• Send the vehicle and screen details for an initial assessment.
• We confirm the likely repair scope, quotation and booking or shipping instructions.
• The screen is inspected to check touch-layer and display condition.
• The agreed repair is carried out and the relevant touch and image functions are checked.

Existing faults elsewhere in the radio, wiring or vehicle may need separate diagnosis.

Workshop repairs are available by appointment. Mail-in enquiries are welcome; please obtain confirmation before sending equipment.

Send the screen only. Do not send the complete radio / ICC unit unless specifically requested.

Include your full name, return address, phone number, vehicle details and fault description. Pack the display securely to protect the glass, connectors and mounting points.

Repair address:
Naviplus — Service
Unit 9 / 35 Garden Road
Clayton VIC 3168
Call 03 9546 0452 before visiting.

12-month warranty: applies to the agreed screen repair described in the quotation. It does not cover unrelated screen or system failures.

Underlying LCD/TFT damage, additional faults and extra repair work are quoted separately. Please disclose any previous disassembly or attempted repair.

Warranty coverage is confirmed before work proceeds. These terms do not limit applicable rights under the Australian Consumer Law.

Can I repair the screen without replacing the whole radio?
That may be possible when the fault is confined to the supported screen assembly. Assessment is required.

Does this include a new head unit or CarPlay upgrade?
No. This listing is a screen repair service. Other upgrades are separate.

Will the vehicle need dealer pairing?
The existing listing states dealer setup or pairing is not required for this screen repair. Tell us about replacement radio units or previous modifications so we can confirm your case.

How long does it take?
Turnaround depends on inspection, parts and workload. Confirm timing before booking or sending the screen.