Refund, Warranty, and Replacement Policy:

Warranty: We provide a 12-month warranty for our products. To request a refund or warranty replacement,

please contact us within 7 days of receiving the system, including the reason for your request.

Replacement:

• If a replacement is necessary, please return the product to us at the buyer's expense.
• Upon receipt of the product, we will conduct testing and perform a firmware update if required. This process may take up to 1-2 days.
• After confirming the update or replacement, we will dispatch the new system back to you at our cost.
• We conduct pre-testing before dispatch to minimize issues.

For the Refund / Return:

Condition / Duration & Restock fee	1 - 7 Days	14 - 30 Days	Over 30 Days
Product Not Opened / Not Used	Full refund minus shipping and 3% handling costs	Up to 10% of restock fee depends on condition	Returns are not accepted
Product that has been installed* (Product warranty still applies)	Up to 20% of restock fee, depends on condition.	Refund requests are not accepted, but warranty service is provided	Returns are not accepted

Additional Notes:

• Upon receiving the returned product, we will test it to determine if it has been used by checking for stored car data signals.
• Refunds are based strictly on the product price; we do not provide refunds for shipping, installation labor, or other related costs.

Please ensure that all returns and refund requests comply with these policies to facilitate a smooth process