• Brand-new LCD panel replacement.
• Brand-new touch digitizer panel replacement.
• Careful handling of the surrounding components and connectors.
• Reassembly and testing of the display and touch operation.

The existing PCM headunit is retained. The replacement panels are new; this listing does not describe them as Porsche-branded genuine parts.

This service is for confirmed Porsche PCM3.1 audio/navigation units. Please send the vehicle model, build year, VIN, unit part number where available, and clear photographs of the screen, controls and software version.

Cayenne and Panamera owners, as well as owners of other Porsche models, can contact us for an assessment. Vehicle name and year alone do not establish PCM3.1 fitment. For a 911, Boxster or Cayman, confirm the installed system before booking.

PCM3.0, PCM4 and CDR systems require separate identification. The map-card slot shown below is a useful visual reference; the part number and software information should also be checked.

• A clear photo of the complete screen and any cracks or LCD marks.
• Whether the picture is visible and which touch areas do not respond.
• Whether the PCM still powers on and the physical buttons / audio work.
• Any impact, liquid exposure, previous panel replacement or third-party repair.

A short video can help demonstrate ghost touches or intermittent touch operation. Avoid pressing on cracked glass.

Contact Naviplus to arrange an appointment. Tell us whether you are bringing the vehicle or an already-removed unit so removal, refitting and vehicle testing can be discussed and included in the quote where needed.

Turnaround depends on diagnosis, parts availability and the fault. An estimated completion time is provided once the work has been assessed.

1. Arrange the booking: contact us with the unit details and symptoms before shipping.
2. Pack securely: follow the supplied instructions and include your name, contact details, booking reference and fault description.
3. Screen replacement: after assessment, we replace the damaged LCD and touch panels as agreed.
4. Testing and return: the repaired unit is tested before dispatch.
5. Reinstallation: refit the unit and verify operation in the vehicle.

Return shipping, insurance, removal/refitting and any additional coding requirements are confirmed for your booking.

A warranty is provided on the completed repair. Ask for the applicable duration, coverage and claim procedure in your written quote; a specific warranty period is not stated in this listing.

This is a screen repair service. Mainboard, power, rebooting or audio faults are assessed separately if present. CarPlay / Android Auto upgrades, map updates and a replacement headunit are not included unless separately quoted.