• No audio or intermittent sound from the factory system.
• Radio or head unit failing to respond.
• Controller, buttons or illumination faults.
• Navigation or system operation concerns.

• Computerised fault scanning and audio component inspection.
• Selected head unit, controller and amplifier repairs.
• Selected circuit-board, LED and button repairs.
• Compatible audio component replacement and coding where required.
• Supported Harman Kardon and Bang & Olufsen amplifier inspection.

• The listing covers selected Audio 20, COMAND and NTG applications, including generations through NTG6.
• Send your dashboard photo and build details so we can identify the fitted equipment.
• Coverage and parts availability depend on the exact unit; model name alone is insufficient.

Tell us what still works, which sources are affected and whether the fault changes after restarting. Mention previous modifications, water exposure, battery work or replacement audio parts. These details help plan the inspection; they do not establish the failed component.

Will the complete head unit need replacing?

We will explain the findings and available options after inspection. Repairability and replacement requirements vary.

Can I send the unit without the vehicle?

Contact us first to confirm whether component-only assessment is suitable for your reported fault.

Send your enquiry before ordering or sending a unit. NAVIPLUS will confirm compatibility, the agreed work, assessment arrangements and pricing. Any parts, additional services, turnaround estimate and applicable warranty terms will be specified in your quotation.

Your rights under Australian Consumer Law continue to apply. A displayed enquiry price is not confirmation that the service is free.