Naviplus

ISUZU DMAX / MUX Display Repair Service

Product Details

ISUZU D'MAX / MUX - Touch Screen Repair

Upgrade your ISUZU D'MAX or MUX with our touch screen repair service designed specifically for the Panasonic headunit with an 8" display, applicable for models from 2015 onward in LS-U and LS-T trims.

Service Overview:

Repair Process: We replace the touch panel integrated within the touchscreen module. The radio module and the display itself will remain unchanged and unmodified.
Quality Parts: All touch panels used are sourced from genuine parts suppliers, specifically Denso / Panasonic.
Pre-Installation Testing: Every panel is rigorously tested before installation to ensure quality and reliability.

Reference Image:

FAQs:

Q. Do I get the old touch panel back?
A. Dead touch panels are not repairable and will be disposed of once removed from the audio system.

Q. Do I lose any settings I've made in the audio?
A. No, you will retain all your audio settings.

Q. Can I get a better touch screen, almost like a mobile phone capacitive touch?
A. The original display made by Panasonic does not support capacitive touch. Therefore, it will not meet expectations for enhanced sensitivity.

Q. Do I get the same factory warranty like when I bought the car from the ISUZU dealer?
A. We provide a 3-month warranty for the touch panel installed by us.

Q. Can you provide this service for my car if I'm located outside of Victoria?
A. While we can sell the touch panel separately, the installation service must be performed by your local installer/technician.

Q. If I supply the new screen from MY21 / MY22 DMAX models, will it work with my car from 2012-2020?
A. No, they have entirely different head units and cable looms.

Q. I have audio with buttons on the side of the screen, not below. Can you still provide the repair service?
A. Yes, we can, but please inform us during booking as they have different screen sizes.

Service Details:

Installation Service: This listing includes the installation service provided by us for customers in Victoria.
For Interstate/Overseas Customers: We can only supply the panel by itself

Refund, Warranty, and Replacement Policy:

Warranty: We provide a 12-month warranty for our products. To request a refund or warranty replacement,

please contact us within 7 days of receiving the system, including the reason for your request.

Replacement:

If a replacement is necessary, please return the product to us at the buyer's expense.
Upon receipt of the product, we will conduct testing and perform a firmware update if required. This process may take up to 1-2 days.
After confirming the update or replacement, we will dispatch the new system back to you at our cost.
We conduct pre-testing before dispatch to minimize issues.

For the Refund / Return:

Condition / Duration & Restock fee	1 - 7 Days	14 - 30 Days	Over 30 Days
Product Not Opened / Not Used	Full refund minus shipping and 3% handling costs	Up to 10% of restock fee depends on condition	Returns are not accepted
Product that has been installed* (Product warranty still applies)	Up to 20% of restock fee, depends on condition.	Refund requests are not accepted, but warranty service is provided	Returns are not accepted

Additional Notes:

Upon receiving the returned product, we will test it to determine if it has been used by checking for stored car data signals.
Refunds are based strictly on the product price; we do not provide refunds for shipping, installation labor, or other related costs.

Please ensure that all returns and refund requests comply with these policies to facilitate a smooth process