• No rear-camera picture when Reverse is selected.
• A black screen in reverse-camera mode.
• Flickering, distorted or intermittent video.
• Camera signal or connection-related faults.
• Missing factory guidelines or overlays that require system assessment.

• Check camera activation and the reported display behaviour.
• Assess camera connections, power and video path as appropriate to the fitted system.
• Identify whether the camera, wiring or infotainment unit requires attention.
• Carry out the approved repair or quote a replacement where repair is unsuitable.
• Test reverse-camera operation after the approved work.

• Santa Fe DM: listed years 2012–2015.
• Santa Fe DM Series II: listed years 2015–2018.
• For vehicles with a matching factory-equipped reverse-camera system.
• The 2015 overlap requires build and dashboard confirmation.

This is a diagnosis and repair service for a factory-equipped reverse-camera system. It is not a universal camera retrofit or a guaranteed repair of every camera, head unit or overlay fault.

• Diagnosis, parts, labour and any additional work are confirmed in your quotation.
• Price, availability and turnaround time are confirmed before booking.
• A listed enquiry or placeholder price does not mean the repair is free.

Send the following details so we can review the fault and confirm the next step:

• Vehicle year, model and VIN.
• A clear photo of the dashboard with the screen switched on.
• A short video showing the touch or camera fault, if possible.
• Head-unit, screen or camera part number where accessible.
• Details of any recent repairs, water damage or aftermarket modifications.

The most suitable option depends on the diagnosed fault, parts availability and overall condition. A repair may retain the original system where practical. Replacement may be recommended if the failed component cannot be repaired reliably.

For camera issues, a signal fault can originate outside the camera itself. For touch issues, a frozen system can have a different cause from a faulty digitiser.

Professional service is available at Naviplus in Clayton, Melbourne. Discuss a vehicle inspection before removing any components.

If you need a mail-in service, contact us first to confirm which component is required, whether bench testing is suitable, and packing and delivery arrangements. Some faults require the complete vehicle to diagnose.

The existing Santa Fe service listing specifies a 12-month product warranty. Confirm the coverage applicable to the quoted repair or supplied parts.

Keep your invoice and contact Naviplus if the reported issue returns. Your rights under the Australian Consumer Law are not excluded or limited.