Service Overview

A non-functional reverse camera on the Hyundai Santa Fe DM & DM Series II can cause safety concerns and impact driving convenience. Our professional repair service diagnoses and fixes the issue, restoring your factory-fitted reverse camera system without requiring a costly full-unit replacement.

Compatible Models

• Hyundai Santa Fe DM (2012-2015)
• Hyundai Santa Fe DM Series II (2015-2018)
• Factory-equipped reverse camera system

Common Issues We Fix

• No reverse camera image displayed
• Black screen when shifting into reverse
• Flickering or distorted video feed
• Intermittent camera function failure
• Camera signal loss or wiring-related issues
• No guidelines or factory overlay missing

Service Benefits

• Restores full reverse camera functionality
• OEM-quality repair for seamless operation
• Diagnostic testing to identify root causes
• Quick turnaround with professional service
• More cost-effective than full camera or head unit replacement

How It Works

1. Book a repair service online or contact us for availability.
2. Bring in your vehicle or send in the faulty unit for diagnosis.
3. Our technicians diagnose and repair the camera system.
4. We return the fully repaired unit or reinstall it in your vehicle.

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Refund, Warranty, and Replacement Policy:

Warranty: We provide a 12-month warranty for our products. To request a refund or warranty replacement,

please contact us within 7 days of receiving the system, including the reason for your request.




Replacement:

• If a replacement is necessary, please return the product to us at the buyer's expense.
• Upon receipt of the product, we will conduct testing and perform a firmware update if required. This process may take up to 1-2 days.
• After confirming the update or replacement, we will dispatch the new system back to you at our cost.
• We conduct pre-testing before dispatch to minimize issues.

For the Refund / Return:


Condition / Duration & Restock fee	1 - 7 Days	14 - 30 Days	Over 30 Days
Product Not Opened / Not Used	Full refund minus shipping and 3% handling costs	Up to 10% of restock fee depends on condition	Returns are not accepted
Product that has been installed* (Product warranty still applies)	Up to 20% of restock fee, depends on condition.	Refund requests are not accepted, but warranty service is provided	Returns are not accepted

Additional Notes:

• Upon receiving the returned product, we will test it to determine if it has been used by checking for stored car data signals.
• Refunds are based strictly on the product price; we do not provide refunds for shipping, installation labor, or other related costs.

Please ensure that all returns and refund requests comply with these policies to facilitate a smooth process