Service Overview

A cracked or malfunctioning SYNC 2 LCD screen can cause issues such as unresponsive touch controls, display distortions, or a completely blank screen. Our professional repair service restores your Ford's factory display, ensuring it works like new without requiring an expensive full-unit replacement.

Compatible Models

• Ford Ranger (PX) 2012-2015
• Ford Everest (2012-2015)
• Ford Focus (2012-2015)
• Ford Mondeo (2012-2015)
• Ford Kuga (2012-2015)
• Ford Territory (2011-2016)
• Other Ford models equipped with SYNC 2 infotainment system

Common Issues We Fix

• Cracked or shattered LCD screens
• Touchscreen unresponsiveness or ghost touches
• Black screen, flickering display, or distorted visuals
• Calibration and alignment issues
• Dead pixels or screen discoloration

Service Benefits

• Restores full factory functionality (SYNC 2 system, Bluetooth, factory navigation, and audio controls)
• OEM-quality screen replacement for seamless operation
• Fast turnaround time with professional installation
• More cost-effective than full-unit replacement

How It Works

1. Book a repair service online or contact us for availability.
2. Send in your damaged unit or visit our service center.
3. Our technicians diagnose & replace the damaged LCD panel.
4. We return the fully repaired unit, ready for reinstallation.

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Refund, Warranty, and Replacement Policy:

Warranty: We provide a 12-month warranty for our products. To request a refund or warranty replacement,

please contact us within 7 days of receiving the system, including the reason for your request.




Replacement:

• If a replacement is necessary, please return the product to us at the buyer's expense.
• Upon receipt of the product, we will conduct testing and perform a firmware update if required. This process may take up to 1-2 days.
• After confirming the update or replacement, we will dispatch the new system back to you at our cost.
• We conduct pre-testing before dispatch to minimize issues.

For the Refund / Return:


Condition / Duration & Restock fee	1 - 7 Days	14 - 30 Days	Over 30 Days
Product Not Opened / Not Used	Full refund minus shipping and 3% handling costs	Up to 10% of restock fee depends on condition	Returns are not accepted
Product that has been installed* (Product warranty still applies)	Up to 20% of restock fee, depends on condition.	Refund requests are not accepted, but warranty service is provided	Returns are not accepted

Additional Notes:

• Upon receiving the returned product, we will test it to determine if it has been used by checking for stored car data signals.
• Refunds are based strictly on the product price; we do not provide refunds for shipping, installation labor, or other related costs.

Please ensure that all returns and refund requests comply with these policies to facilitate a smooth process