• Continental GT / GTC: 2011–2018 reference range.
• Flying Spur: 2013–2018 reference range.
• Mulsanne: 2011–2018 reference range.

The listed years are enquiry ranges, not a guarantee that every unit uses the same hardware. Send the installed headunit details, particularly for vehicles near a generation change or with a previously replaced system.

We inspect the unit and assess its hardware and software operation. Repairs can include faulty-component replacement, such as capacitors or integrated circuits, and a system refresh or firmware reprogramming where applicable.

The repaired unit is tested before return. Symptoms such as no sound or a black screen can also involve other vehicle equipment; additional in-vehicle checks may be necessary where the fault is not reproduced on the bench.

Typical turnaround: 2–4 working days after receiving the unit. Timing depends on the fault assessment and required parts; confirm the current estimate when booking.

3-month service warranty on the completed repair. Contact us with your booking details if a repaired fault recurs. Coverage and return arrangements are confirmed for the repair.

If the unit is assessed as unrepairable, only the diagnostic fee of AUD $150 is charged for the assessment, as stated in this service listing. Confirm shipping and any separately requested removal / refitting charges before booking.

The repair price is confirmed after diagnosis; no fixed repair price is stated here.

1. Contact Naviplus: send your VIN, fault description and unit photos.
2. Arrange removal and delivery: follow the booking and packing instructions before sending your factory radio.
3. Assessment and repair: we inspect the unit, confirm the repair scope and complete the agreed work.
4. Testing and tracked return: the unit is tested and shipped back with tracking.
5. Reinstallation: refit the unit and check operation in the vehicle.

Tell us whether you need workshop assistance with removal and refitting. Some vehicles may require coding after reinstallation; confirm this before the unit is removed or shipped.

• VIN, model, build year and a full dashboard photograph.
• Unit part number and software version if accessible.
• A description or video of the fault and when it occurs.
• Details of previous repairs, coding, battery events, liquid exposure or aftermarket equipment.
• Your contact details and booking reference with a shipped unit.

This listing covers diagnosis and repair of the existing radio / infotainment unit. It does not include CarPlay / Android Auto installation or other upgrades.

Any replacement unit, additional vehicle repairs, coding or other work outside the agreed repair is discussed and quoted separately.