Harman Automotive references:
8V0 035 020
8V0 035 020 B
8V0 035 020 C
8V0 035 021
8V0 035 021 A
8V0 035 043

Harman Becker references:
8V0 035 043 A
8V0 035 043 B

These references identify units listed for assessment. They do not guarantee that every fault is repairable. If your part number is not listed, send the complete Parts ID and label photo for confirmation.

The primary application is the Audi A3 8V, 2012 onwards, with a supported Harman MIB headunit. Model year alone does not confirm service eligibility.

Assessment may also be available for VW Golf Mk7 / Mk7.5 and Skoda Octavia / Superb vehicles using the same supported MIB unit. Confirm the exact headunit Parts ID before booking.

Overseas specifications may differ. Provide your VIN, country of origin and headunit label photo before arranging shipment.

Melbourne customers:
Arrange a booking to drop off your vehicle or headunit. We can assist with headunit removal if required; confirm arrangements and charges before booking.

Interstate customers:
Contact us before shipping. Provide your contact details, headunit Parts ID, fault description and shipment tracking information.

Overseas customers:
Send your Parts ID and VIN for eligibility confirmation before arranging international shipment.

1. Inspection and diagnosis: we inspect the headunit, including opening it to assess internal components and circuits. Scanning equipment and genuine MIB components are used to reproduce the relevant operating environment.
2. Fault assessment: we investigate whether the issue relates to software, configuration or hardware.
3. Findings and options: we explain the results and whether coding or repair is appropriate. If repair is unsuitable, we advise whether a separate replacement is needed. Diagnostic and performance-test photos or videos are shared.
4. Return shipment: once testing is completed and payment is received, the unit is dispatched. Shipping insurance can be quoted on request.
5. Reinstallation and vehicle testing: reconnect the returned unit and check audio operation in the vehicle.

We provide a one-year warranty on our repair service. If the repaired issue recurs within this period and is covered by the service warranty, we repair it at no additional repair charge. Contact us before returning the unit.

The listed service warranty excludes shipping costs, subject to applicable consumer rights. This warranty is additional to your rights under Australian Consumer Law.

Units previously opened or serviced by a third party are not eligible for this repair service. Disclose any previous repair attempts before booking or shipment.

Contact us before sending your unit. Include the agreed documentation and contact information. Units sent without the required notification or documentation may be returned at the sender’s expense.

Full payment is required before dispatch or collection. If you require shipping insurance, advise the requested coverage amount so we can provide a quote.

Completed diagnostic and repair services are not refundable for change of mind. We conduct testing and share the results before the headunit leaves our workshop.

These terms do not limit applicable rights or remedies under Australian Consumer Law.